Logistics Company Achieves 99.99% Warehouse WiFi Uptime
A Brampton 3PL warehouse was losing thousands of dollars weekly due to WiFi dead zones and scanner disconnections. King of IT redesigned their warehouse network for reliable coverage across 180,000 sq ft.
Client Type
3PL warehouse operator
Size
85 staff (warehouse + office)
Location
Brampton, Ontario
Timeline
6 weeks
The Challenge
The warehouse was bleeding productivity due to network issues:
Technical Issues:
• Consumer-grade WiFi APs installed by previous provider
• Dead zones in high-racking areas (35+ feet)
• Scanner disconnections averaging 15+ per picker per shift
• Single internet connection with no failover
• No network segmentation (office and warehouse shared everything)
Business Costs:
• Each disconnection cost 1-2 minutes of productivity
• Mis-picks due to skipped scans cost $25-50 each to correct
• 2 major outages in 6 months costing $40,000+ combined
• Growing customer complaints about shipment accuracy
The Solution
King of IT implemented enterprise-grade warehouse infrastructure:
Phase 1: Assessment (Week 1)
Full RF site survey during active operations
Identified 23 dead zones and interference sources
Mapped all device types and their requirements
Documented traffic patterns and peak loads
Phase 2: Network Infrastructure (Week 2-4)
Replaced 12 consumer APs with 38 industrial access points
Installed access points at multiple heights (ceiling and racking-mounted)
Deployed redundant fiber backbone between switches
Added secondary internet connection with automatic failover
Phase 3: Optimization (Week 5-6)
Implemented proper VLAN segmentation
Configured fast roaming for mobile devices
Tuned channel assignments and power levels
Deployed monitoring with real-time alerts
The Results
99.99%
Network uptime (from ~97%)
<1
Scanner disconnections per picker per day (from 15+)
23%
Increase in picks per hour
$0
Network-related outages in 14 months
"We used to plan around network problems—now we don't even think about it. Our pickers are faster, our accuracy is up, and we haven't had a single network-caused delay to a customer shipment."
Operations Director
Brampton 3PL Warehouse
Technologies Used
Services Provided
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