Markham SaaS Startup Achieves SOC 2 Type II Certification
A Markham SaaS startup needed SOC 2 Type II certification to close enterprise deals. King of IT guided them through the entire process, implementing technical controls and preparing them for their audit.
Client Type
B2B SaaS company
Size
32 staff (developers + business)
Location
Markham, Ontario
Timeline
16 weeks
The Challenge
The startup was losing enterprise deals without SOC 2:
Business Impact:
• Lost 3 enterprise deals worth $400K+ ARR due to no SOC 2
• Enterprise prospects requiring security questionnaires taking 40+ hours each
• No formal security policies or incident response procedures
• Engineering team spending time on compliance instead of product
Technical Gaps:
• No centralized identity management
• Inconsistent access controls across AWS and internal systems
• No formal change management process
• Limited logging and monitoring capabilities
• No vendor security assessment process
The Solution
King of IT implemented a comprehensive SOC 2 program:
Phase 1: Gap Assessment (Week 1-3)
Mapped current state against SOC 2 Trust Service Criteria
Identified 47 control gaps requiring remediation
Prioritized by audit impact and implementation effort
Created 16-week roadmap to audit readiness
Phase 2: Policy & Process (Week 4-8)
Developed comprehensive security policy framework
Created incident response and change management procedures
Implemented vendor assessment process
Established security awareness training program
Phase 3: Technical Controls (Week 9-14)
Deployed Azure AD with SSO and MFA everywhere
Implemented SIEM for centralized logging
Configured AWS CloudTrail and GuardDuty
Automated access reviews and provisioning
Phase 4: Audit Preparation (Week 15-16)
Pre-audit readiness assessment
Evidence collection automation
Auditor briefing and coordination
The Results
SOC 2 Type II
Certification achieved on first attempt
3 months
Time to close first enterprise deal post-certification
$1.2M
New ARR from previously blocked opportunities
85%
Reduction in security questionnaire response time
"We were completely overwhelmed by SOC 2 requirements. King of IT didn't just implement controls—they taught us how to maintain a security program. We passed our audit on the first try and closed our first enterprise deal within 90 days."
CEO
Markham SaaS Startup
Technologies Used
Services Provided
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