IT Support

What IT Support Does a Small Business in Toronto Actually Need?

A Toronto small business needs help desk support for staff, device and patch management, cybersecurity (endpoint protection, email security, MFA), tested backups, Microsoft 365 management, a reliable network and a partner who can come on-site. A managed IT plan bundles all of these for a fixed monthly fee.

Written by Alex Dayan, Founder of King of IT | Toronto Managed IT Services

1The Essential Checklist

  • Help desk: a number staff can call when something breaks
  • Device management: updates, patches and inventory for every computer
  • Cybersecurity: endpoint protection, email filtering, multi-factor authentication and staff phishing training
  • Backup and recovery: automatic, monitored and tested restores
  • Microsoft 365 or Google Workspace: licences, email, Teams and SharePoint set up securely
  • Network: a business-grade firewall, Wi-Fi and internet failover
  • On-site support: someone local who can visit

2Compliance Matters in Ontario

Medical, dental, legal and accounting offices handle sensitive personal information under PIPEDA and PHIPA. Your IT provider should understand these requirements and document how data is protected.

3How King of IT Helps

King of IT delivers all of the above as one managed plan for Toronto and GTA businesses, with month-to-month terms and a free IT assessment to show what you have, what is missing and what it will cost.

Have More Questions?

King of IT provides free consultations for Toronto businesses. Get personalized answers about your IT needs from our experienced team.