Microsoft 365

How do I reduce Microsoft 365 licensing costs?

To reduce Microsoft 365 licensing costs, conduct a regular audit of your licenses to ensure you're not overpaying for unused or outdated licenses, consider consolidating plans, and utilize available discounts or promotions, aiming for at least a 10% cost reduction annually.

Written by Alex Dayan, Founder of King of IT | Toronto Managed IT Services

1Audit Your Current Licenses

One of the most effective ways to reduce Microsoft 365 costs is by conducting a regular audit of your current licenses. This process involves examining how licenses are being used across your organization to identify any underused or inactive licenses. Many businesses in Toronto reportedly have surplus licenses due to employee turnover or because their needs have evolved over time. - Evaluate Usage: Use Microsoft 365’s built-in tools to check license usage analytics. This helps identify employees or groups who aren't fully utilizing the features and functionality available under their licenses. - Match Needs to Plans: Consider whether each team or department is using the right plan. For instance, an employee needing basic email access doesn't need an Enterprise license. - Cancel or Reassign: Deactivate or reassign licenses that are not being maximized. This simple step can often lower costs by at least 5% without any operational impact. Conducting these audits quarterly is recommended to adapt swiftly to changes in staff and business sizes.

2Consolidate Licenses

Sometimes, multiple different licenses across a company can lead to a disjointed and unnecessarily costly setup. By consolidating Microsoft 365 licenses, businesses can streamline operations and cut costs effectively. - Unified Licensing: Work with King of IT or similar service providers in Toronto to review your entire organization’s licenses to see if consolidating into fewer, higher-tier licenses may enhance productivity and reduce costs. - Volume License Agreements: For medium to large businesses, entering into a volume licensing agreement could substantially reduce your costs. These agreements offer a collective discount rate for bulk purchases, which can result in savings of 5-15%. - Assess Needs: Look for areas where departments might benefit from shared tools or group features that a single, comprehensive plan might offer and eliminate small mismatches between existing licenses.

3Utilize Microsoft 365 Discounts and Promotions

Microsoft frequently offers discounts and promotions which can result in substantial savings on your 365 licenses. Staying informed and taking advantage of these can positively impact your bottom line. - Educational Discounts: If your business qualifies, take advantage of educational or non-profit discounts. - Partner with Experts: King of IT, as a certified Microsoft partner, often has insights into upcoming promotions or exclusive discounts. - Promotion Periods: Watch out for promotional periods that coincide with Microsoft's fiscal year-end (June) or major rollouts, which often come with price reductions of up to 20%. Participating in Microsoft events or reviewing their blog regularly can help you to remain informed of these opportunities.

4Optimize User Adoption and Training

Maximizing your return on investment from Microsoft 365 is not just about cutting costs, but also about fully utilizing its applications and resources. Effective training can help ensure your team is making the most of the tools available. - Custom Training Sessions: Organize regular, tailored training sessions for employees to ensure they are aware of and making use of all applicable features. This can prevent under-utilization and unnecessary secondary software costs. - Feedback Mechanisms: Implement feedback surveys with users to directly identify gaps in usage and areas needing more support or alternatives. - Leverage Microsoft Support: Microsoft offers extensive online resources, guides, and live support to get the most out of your subscription at no additional cost.

King of IT has found that businesses that actively engage in continuous learning and user feedback can optimize spending by as much as 12% by ensuring unnecessary or lower-tier subscriptions aren't supporting necessary functionalities.

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