Outsourced IT vs Hiring an In-House IT Person in Toronto: Which Is Better?
For most Toronto businesses with under 100 employees, outsourced managed IT costs less than a full-time IT employee and covers more skills, including cybersecurity, networking, Microsoft 365 and 24/7 monitoring. An in-house hire makes sense mainly for larger firms, often alongside an MSP.
Written by Alex Dayan, Founder of King of IT | Toronto Managed IT Services
1The True Cost of an In-House IT Person
A full-time IT generalist in Toronto costs a salary plus benefits, payroll taxes, training, tools and software. You also need coverage for vacations, sick days and turnover. One person rarely has deep skills in security, networking, cloud and help desk all at once.
2What Outsourced Managed IT Includes
- A whole team instead of one person, so there are no gaps when someone is away
- 24/7 monitoring and patching
- Cybersecurity tools and expertise
- Help desk for every employee
- On-site visits when needed
- Predictable monthly cost that scales with headcount
3Which Should You Choose?
Under 50 employees: Outsourced managed IT is almost always more cost-effective.
50 to 150 employees: Outsourced IT, or a hybrid where an internal coordinator works with an MSP.
150+ employees: An internal IT team often makes sense, with an MSP for security, after-hours and projects.
King of IT supports Toronto businesses of all sizes and offers a free assessment to compare the options for your company.